fe777 Privacy Policy

1.1  This Privacy Policy ("Policy") is issued by fe777 ("we", "us", "our") and applies to all personal data collected from individuals ("you", "player", "user") who register an account, browse, or otherwise interact with the fe777 platform accessible at fe777.cam and any related mobile or web applications operated under the fe777 brand.

1.2  fe777 is committed to protecting the privacy and personal data of every Filipino player who trusts us with their information. This Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

1.3  By creating an account with fe777, accessing our platform, or otherwise providing us with personal information, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please do not register an account or continue using fe777.cam.

1.4  This Policy should be read together with our Terms & Conditions and any other supplementary notices or policies provided to you at the time your data is collected. In the event of a conflict between this Policy and any supplementary notice, the supplementary notice shall prevail with respect to the specific processing activity it describes.

2.1  fe777 collects personal data through several channels: directly from you when you register or use our services, automatically through your use of our platform, and in certain cases from third-party sources such as payment processors and identity verification providers. Below is a detailed breakdown of the categories of personal data we collect.

When you create a fe777 account, we collect:

• Full legal name (as it appears on your government-issued ID);
• Date of birth (to verify you meet the 21+ age requirement under Philippine gaming law);
• Philippine mobile number (for account verification, 2FA, and support contact);
• Email address (for account communications and password recovery);
• Username and encrypted password;
• City/province of residence (for localisation and compliance purposes).

To comply with PAGCOR regulations and the Anti-Money Laundering Act (AMLA), fe777 is required to verify the identity of all players before processing withdrawals. KYC data includes:

• Scanned or photographed copy of a valid government-issued Philippine ID (PhilSys ID, passport, driver's licence, UMID, SSS ID, Voter's ID, or PRC ID);
• A selfie photograph taken at the time of KYC submission for liveness verification;
• Proof of address documentation where required for enhanced due diligence;
• Tax Identification Number (TIN) where required by applicable Philippine tax regulations.

• GCash, Maya, or other e-wallet account identifiers associated with your fe777 deposits and withdrawals;
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) used for transfers;
• Deposit and withdrawal transaction history, including amounts, timestamps, and payment method used;
• Game wagering history, win/loss records, and bonus transaction logs.

When you use fe777.cam, we automatically collect technical data including:

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser version;
• Pages visited, session duration, click events, and navigation path on fe777.cam;
• Login timestamps and logout events;
• Cookie identifiers and similar tracking technologies (see Section 6).

3.1  fe777 uses your personal data only for the purposes described in this Policy. We do not use your data for any purpose that is incompatible with those stated below without first obtaining your separate consent. The primary purposes for which fe777 processes your personal data are as follows:

• Account Creation & Management: To register your fe777 account, verify your identity, manage your profile settings, and provide you with access to all platform features including games, deposits, withdrawals, and the Rewards program;
• Payment Processing: To process your deposits via GCash, Maya, QR Ph, GrabPay, InstaPay, BPI, BDO, Metrobank, and 7-Eleven CLiQQ, and to process withdrawal requests to your nominated payment accounts;
• KYC & Regulatory Compliance: To verify your age (21+ requirement), confirm your identity, comply with PAGCOR regulations, and fulfil our obligations under the Anti-Money Laundering Act of the Philippines;
• Fraud Prevention & Security: To detect and prevent fraudulent activity, unauthorised account access, multi-accounting, bonus abuse, money laundering, and other prohibited activities on the fe777 platform;
• Customer Support: To respond to your queries, complaints, and requests submitted through live chat, email, or any other support channel;
• Platform Improvement: To analyse usage patterns, conduct A/B testing, fix bugs, and improve the overall performance and user experience of fe777.cam;
• Marketing Communications (opt-in only): To send you promotional emails, SMS notifications about bonuses, new games, and fe777 events — only if you have explicitly opted in. You may opt out at any time through your account settings;
• Responsible Gaming: To monitor gaming patterns, implement responsible gaming tools (deposit limits, self-exclusion, session reminders), and identify players who may be at risk of problem gambling.

4.1  Under the Data Privacy Act of 2012, fe777 must have a lawful basis for every processing activity involving your personal data. The following table summarises the legal bases we rely upon for each principal category of processing:

4.2  Where fe777 relies on legitimate interests as the legal basis for processing, we have conducted a balancing test to ensure that our legitimate interests are not overridden by your rights and freedoms as a data subject. You may request information about this balancing test by contacting our Data Protection Officer (see Section 13).

5.1  fe777 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only with parties who are contractually bound to process your data in accordance with applicable Philippine privacy law and our instructions.

• Payment Processors: GCash (Mynt), Maya (Voyager Innovations), BancNet, and other Philippine financial institutions and e-money issuers that facilitate your deposits and withdrawals. These parties process your payment data as independent controllers under their own privacy policies and BSP oversight;
• Identity Verification Providers: Third-party KYC and liveness verification services that assist fe777 in verifying your identity documents and selfie submissions. These providers act as data processors under strict contractual instructions from fe777;
• Game Software Providers: Licensed game studios (including JILI Games and other providers) whose game engines are integrated into the fe777 platform. Limited technical session data may be shared to facilitate gameplay; these providers do not receive your personally identifiable registration data;
• Cloud & Infrastructure Providers: Hosting, CDN, and database service providers that store and process platform data on our behalf in secure, access-controlled environments;
• Regulatory & Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law, court order, or regulatory directive;
• Customer Support Platforms: Live chat and ticketing software providers that help fe777 deliver 24/7 customer support in English and Filipino.

6.1  fe777.cam uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your login session, detect fraud, and analyse how our site is used. A "cookie" is a small text file placed on your device by our web server when you visit fe777.cam.

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in to your fe777 account, CSRF protection tokens, and load-balancing cookies. You cannot opt out of these without ceasing to use the platform;
• Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming settings you have configured in your fe777 account;
• Analytics Cookies: Help fe777 understand how players navigate the platform so we can improve performance and usability. Data collected is aggregated and anonymised where possible;
• Security & Fraud Prevention Cookies: Used to identify suspicious login behaviour, detect multi-accounting attempts, and protect the integrity of the fe777 platform and its players.

6.2  fe777 does not use third-party advertising or behavioural targeting cookies. We do not allow external ad networks to place cookies on fe777.cam. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies may impair your ability to access and use your fe777 account.

7.1  fe777 retains your personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law. The following retention periods apply:

7.2  When the applicable retention period expires, fe777 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised or aggregated data derived from your account may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data under RA 10173.

7.3  If you submit a data erasure request (see Section 8), fe777 will delete your personal data ahead of the standard retention schedule where legally permissible. Where retention is mandated by law (e.g., AML records), we will inform you of the specific legal obligation preventing earlier erasure and the date on which your data will be permanently deleted.

8.1  Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by fe777. These rights are available to all Filipino players and can be exercised free of charge by contacting our Data Protection Officer (see Section 13).

8.2  To exercise any of the rights above, please submit a written request to our Data Protection Officer using the contact details in Section 13. fe777 will acknowledge your request within 3 business days and respond fully within 15 business days. For complex requests, the response period may be extended by a further 15 business days, and we will notify you of the extension in advance.

9.1  fe777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security programme includes:

• Encryption: AES-256 encryption for data at rest and TLS 1.3 for all data transmitted between your device and fe777.cam;
• Access Controls: Role-based access control (RBAC) ensures that fe777 staff can only access the personal data necessary for their specific job function. All access to production data is logged and audited;
• Two-Factor Authentication (2FA): All fe777 staff accounts with access to player data are protected by mandatory 2FA. Players are strongly encouraged to enable 2FA on their own accounts via account settings;
• Penetration Testing: fe777 commissions independent security penetration tests at least annually to identify and remediate vulnerabilities before they can be exploited;
• Security Incident Response: fe777 maintains a formal data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the NPC within 72 hours and affected players without undue delay as required by RA 10173;
• Vendor Security: All third-party data processors engaged by fe777 are assessed for security compliance before engagement and are contractually required to maintain security standards consistent with RA 10173.

9.2  While fe777 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. We encourage you to use a strong, unique password for your fe777 account, enable 2FA, and notify us immediately at the contact details in Section 13 if you suspect any compromise of your account security.

10.1  The fe777 platform is strictly intended for adults aged 21 years and above in accordance with Philippine gaming law. fe777 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, attempt to access, or use fe777.cam in any capacity.

10.2  If fe777 discovers or is notified that personal data has been collected from a person under the age of 21 — whether through a falsified registration, shared account, or any other means — we will immediately suspend the relevant account, delete all associated personal data as promptly as our legal retention obligations permit, and where appropriate refer the matter to the relevant authorities.

10.3  Parents and guardians who believe their child may have accessed or registered on fe777.cam are encouraged to contact our Data Protection Officer immediately using the contact details in Section 13 so that the matter can be investigated and the account closed without delay.

11.1  fe777 primarily stores and processes your personal data within the Philippines or in data centres located in jurisdictions that provide adequate data protection standards. Where it is necessary to transfer your personal data outside the Philippines — for example, to cloud infrastructure providers or game software partners operating in other countries — fe777 will implement appropriate safeguards to ensure the protection of your personal data in accordance with RA 10173.

11.2  Safeguards for international transfers may include: contractual data processing agreements incorporating standard data protection clauses consistent with NPC guidelines; binding corporate rules where applicable; or transfers to countries or organisations that the NPC has recognised as providing an adequate level of data protection.

11.3  You may request information about the specific safeguards applied to any international transfer of your personal data by contacting our Data Protection Officer at the details provided in Section 13.

12.1  fe777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, regulatory guidance from the NPC, or the evolution of our platform and services. The date of the most recent update is always displayed at the top of this page.

12.2  For material changes — that is, changes that significantly affect how we collect, use, or share your personal data, or that reduce your rights as a data subject — fe777 will provide advance notice of at least 14 days before the revised Policy takes effect. Notice will be provided via email to your registered address and/or via a prominent in-platform notification when you next log in to fe777.cam.

12.3  For minor or administrative changes (such as corrections of typographical errors, clarification of existing practices, or updated contact information), we may update this Policy without advance notice, and the revised version will take effect immediately upon posting to fe777.cam/privacy-policy.

12.4  Your continued use of the fe777 platform after a revised Privacy Policy has taken effect constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you must discontinue use of the platform and may request account closure and data erasure as described in Section 8.

13.1  fe777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO using the details below.

13.2  When submitting a data rights request, please include your full name as registered on your fe777 account, your registered email address, a description of the right you wish to exercise, and any supporting information that will help us locate and verify your identity. This information is required to process your request securely and to prevent unauthorised access to your data.

13.3  fe777 will never charge a fee to process a data rights request unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to act on the request. We will notify you in advance if a fee applies.